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Facebook Website Chat

Don’t watch potential customers leave your website because they couldn’t find the information they needed. Instead, provide your visitors with convenient answers using live chat support.

Integrate Facebook Messenger directly into your website. Allow your visitors to interact with your business anytime with the same personalized experience they’re familiar with in Messenger.



The Facebook Website Chat add-on creates a single experience for your users. Continue the conversation in the chat box on your website, via Messenger.com or in the Messenger mobile app. There’s no need to capture chatter’s contact info to follow up, just use the same conversation in Messenger!

Facebook Website Chat

Key Benefits & Features

  • Interact with visitors directly on your website
  • Chats are sent directly from your Facebook business page
  • Visitors can login to their Facebook account to chat
  • 92% of consumers feel satisfied when they use a live chat feature
  • 44% of online consumers want questions answered by a live person
  • Increase conversion & retention rates by assisting customers live
  • Save time & money compared to traditional phone support
  • Gain an edge over your competition by offering live chat support
  • NOTEYou must have a Facebook business Page for use with this add-on
  • NOTEFacebook requires a secure HTTPS connection for use with the Messenger website integration. You can get an SSL Certificate HERE if your website does not currently have one.
Facebook Website Chat Mobile
Facebook Website Chat

Chat with your visitors on the go! Download the
Facebook Pages Manager mobile app.

Facebook Website Chat iOSFacebook Website Chat Android


Facebook Website Chat
Chat with Visitors on Your Site Through Facebook Messenger

Add to Site – $10 / month

MAXIMIZE THE VALUE OF THIS ADD-ON
Book a 1-hour strategy session to review your website with an expert. Learn More

View Documentation

The sky is the limit with Brilliant Directories

The sky is the limit with what you can do on the Brilliant Directories platform. I love the fact that everything can be customised and there are constant improvements and additions. The support, advice and guidance that one receives through the BD Facebook group, Webinars and Support team is excellent and I would highly recommend it to anyone wanting a directory type website.

Colette B. — New Zealand Read More Reviews

Questions Before Getting Started?

We're always happy to chat about your goals and explain what comes with your Brilliant Directories website. Contact us or call to speak with a friendly team member now: +1-800-771-9332

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  • Tour the features that will help you manage your community and maximize productivity
  • Experience how members will view, edit and self-manage their personal accounts
  • Customize your demo site to match your brand
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