Phone Support / Training
Watching video tutorials is great, but if you want to fast-track your website setup with more personalized assistance, book a 30-minute or 1-hour phone call with a Brilliant Directories Senior Coach to review your website via screen share and make sure everything is set up properly.
Not only will you be sure that everything is set up properly, we will also make sure you are not missing out on key default functionality that will help increase website conversions.
Topics We Can Cover During Your Call
- Membership Level Settings
- Pricing Page
- Automated Emails
- Website Design Settings
- Streaming Homepage Content
- Member Categories
- Feature Categories
- Membership Features
- SEO Templates
- Design Settings
- Google Analytics
- Email Accounts
NOTE: Training calls last a minimum of 30-minutes (based on time purchased) and cannot be divided into multiple shorter calls.
If you need help with items not included in the above list, you may want to enlist the assistance of a developer from the Developer Marketplace. These certified third-party developers can assist you with advanced setup or customizations.
Who is Phone Training For?
As a Brilliant Directories customer, you will always have access to free email support, video tutorials, documentation, our community forum, Facebook group and live workshop webinars. But sometimes an extra helping hand is needed for…
- Individuals who want to review their website before going live.
- Organizations who want their staff members to receive basic training.
- Web developers who need help with specific technical elements.
Get the Most out of Your Training Call
Your time is incredibly valuable, especially when considering your Phone Training’s time constraints. To get the most out of your phone call we suggest you consider the following preparation tips.
- Have a clear mission statement for your website. What problem will you be solving for your users?
- Prepare a sound business model. How are you planning to monetize your website while responding to the needs of your users?
- Determine the primary goal you want to accomplish on the phone call or make a list of micro-goals that you want to accomplish on the call.
- Come with an open mind to proven suggestions that are intended to help you achieve the most success possible.
- Screen share during your phone call is available upon request.
After purchasing your Phone Training you can expect to receive an email from a Brilliant Directories Senior Coach within one business day to schedule your phone call.