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Updated May 22, 2023 by Brilliant Directories
Utilize Private Member Chat to Provide Live Member Support

This Tip of the Week covers topics including:

  • 0:00 – Introduction
  • 0:26 – What is Private Member Chat? – Private Member Chat add-on
  • 1:24 – Benefits of Live Support Chat for Members
  • 4:50 – Benefits of Live Support Chat for YOU
  • 9:40 – Setting Up Private Member Chat for Support
  • 12:10 – How Private Member Chat is Typically Used
  • 13:07 – How to Set Up Private Member Chat for Suppor

This is a segment from Webinar Wednesday 153, recorded live on March 15, 2023.

CSS to Hide Breadcrumbs:

.breadcrumb,.member-connect-page-sidebar .btn {
display: none;

Custom Text Label – Chat_with_label_append:

<div class="clearfix"></div>

<span style="display: inline-block;font-size: .85em;line-height: 1.8em;">

<hr class=“vmargin">

<b>NOTE:</b> Estimated Response within 48 Hours or Sooner:

<br><i class="fa fa-check-circle text-success"></i> Assistance with Listing
<br><i class="fa fa-check-circle text-success"></i> Questions About Upgrading
<br><i class="fa fa-check-circle text-success"></i> Problems with Account or Billing


Brilliant Directories Webinar Wednesday

The Elevator Pitch
Why Choose Brilliant Directories

We'll make it short and sweet:

  • We Know Membership Sites — We've taken care of all the heavy lifting so you can focus on growing your membership community and getting users signed up.
  • Access to Expert Support — We know you have questions... Our dedicated support team works 'round the clock to quickly resolve any technical issues.
  • Trusted by 30,000+ Websites — With over 10 years of experience, we understand the unique needs of online membership communities.

One of the best business decisions we've ever made

We switched to BD about a year ago, and it's one of the best business decisions we ever made. Our website now is user-friendly, and our members can easily update their profiles and add content on their own. But what I love most about BD is that they are constantly adding new features, and they seem to really care about their clients... We struggled through various platforms, from WordPress to very expensive custom-built websites. None came close to being as functional or reliable as our BD website.

Ester V. — Florida, USA Read More Reviews

Questions Before Getting Started?

We're always happy to chat about your goals and explain what comes with your Brilliant Directories website. Contact us or call to speak with a friendly team member now: +1-800-771-9332

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  • Tour the features that will help you manage your community and maximize productivity
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