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🎧 Weekly Podcast Pick: “Why You Should be Investing in Personal Branding…” By Retain: The Customer Retention Podcast

In this episode of Retain: The Customer Retention Podcast, Lauren DeSouza chats with Rachel Franklin-Heys, the Head of Client Success at Pikkal & Co, a top corporate podcast agency in Asia. They dive into the significance of grasping consumer behavior psychology to enhance customer experiences. Their conversation highlights the transformative power of storytelling and the art of forging meaningful connections with clients.

Rachel and Lauren explore how deeply understanding your audience’s motivations can elevate the customer journey. They share insights on using compelling narratives to resonate with listeners and create lasting bonds. This episode is packed with practical advice and expert tips for anyone looking to strengthen their customer relationships and drive engagement.

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  • We Know Membership Sites — We've taken care of all the heavy lifting so you can focus on growing your membership community and getting users signed up.
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Can't recommend Brilliant Directories enough!

I chose Brilliant Directories because it had everything I needed when I was looking to create my membership website. The support and community inside Brilliant Directories is a great help, and you have access to literally thousands of other BD website owners who all come together to share their experiences, tips and help. If you are looking to create a directory, I can not recommend Brilliant Directories enough. No matter what you are wanting to do, there is a theme suitable for your needs!

David V. — Denmark Read More Reviews

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