Membership Training "6-Step Guide to Start Membership Websites" Join Live Webcast
Webinar Wednesday 152 <small>– March 1, 2023</small>

Key Topics:

    New Features

  • 2:56 – Spam: Additional Protection Against Known Spam Characters
  • 5:04 – Speed: Faster Page Loading in Admin Area (more to come)
  • 5:26 – Segmenting: Identify Incomplete Profiles via the Admin Area Only
  • 8:06 – Search: Sort Member Search Results by Most and Least Likes – Bookmark Counter add-on
  • 10:09 – Menus: Checkbox Option to Hide Individual Menu Item
  • 11:43 – Over 100+: Updates, fixes and Feature Releases in February
  • Coming Soon

  • 12:04 – Finance: Local Timezone Setting to Select Time to Process Payments
  • 12:39 – Finance: Bulk Action Settings for the New Search Subscriptions Page
  • 12:58 – Import: Image Support When Importing Posts via CSV File… and Later with Zapier
  • 13:30 – Tons More: Speed, security, quality-of-life features and exciting new releases on the way!
  • 14:05 – How to define what constitutes an “incomplete profile”?
  • Tip of the Week

  • 15:22 – How to Re-Engage Your Inactive Members
  • 16:09 – The Cost of Losing Active Members
  • 17:50 – Strategies to Re-Engage Inactive Members
  • 22:48 – Best Practices for Re-Engagement Emails
  • 26:52 – Using ChatGPT to Write Emails
  • 29:18 – How to Use Variables In Email Templates
  • 30:38 – Incentive Inactive Members
  • 33:09 – Benefits of Re-Engaging Inactive Members
  • 35:57 – Email Sample 1
  • 37:27 – Email Sample 2
  • 38:35 – Email Sample 3
  • Questions & Answers

  • 39:57 – Require the About Member field for complete profiles?
  • 41:35 – Can an entire Smart List be emailed at once?
  • 42:42 – Feedback for using ChatGPT to write emails
  • 44:04 – How to track/offer 2nd tier affiliate bounties?
  • 46:39 – How to see bounced email addresses from a sent newsletter?
  • 47:39 – How to require users to log in to leave a review?
  • 50:08 – Alerts for members who have expired credit cards? – Billing Reminder Emails add-on
  • 53:19 – Can email variables be used in the subject line?
  • 53:26 – Suggestion to make member login token an email variable

Email Template 1

Subject: We Miss You! Come See What You’ve Missed

Hi [Member Name],

I noticed that it’s been a while since you last logged into our community. We hope everything is going well!

Just wanted to remind you that we’re here for you and have some great benefits you can take advantage of. Here are some things you might have missed out on:

[List benefits or features that are relevant to the member]
[Mention updates or new features that have been added since their last visit]

You’re truly a valuable part of our community and hope you’ll come back to join us soon. Log back in today and let’s catch up!


[Your Name]

Email Template 2

Subject: Was it something we said?

Hi [Member Name],

It’s been a while since we’ve seen you around our community! I wanted to check in and see how you’re doing.

We’ve made some updates and changes recently that we think you’ll love, including:

[List some new features or improvements that have been made]
[Mention relevant incentives or discounts that the member could receive for coming back]

Our members mean everything to us, so I hope you’ll log back in soon and see what we’ve been up to! We’re here to support you and help you grow your business in any way we can.


[Your Name]

Email Template 3

Subject: We Want You Back… Here’s What You’ve Missed

Hi [Member Name],

Hope this email finds you well! It’s been a while since you last logged into our [Website Name], and we’ve been thinking about you.

I wanted to remind you about some of the amazing benefits you’ve been missing out on, such as:

[List a few key benefits or features that are relevant to the member]
[Mention testimonials or success stories from other members that could inspire the member to come back]

We know life gets busy, but we don’t want you to miss out on any of the opportunities that [Website Name] offers. Log back in today and see what you’ve been missing!


[Your Name]

Brilliant Directories Webinar Wednesday

The Elevator Pitch
Why Choose Brilliant Directories

We'll make it short and sweet:

  • We Know Membership Sites — We've taken care of all the heavy lifting so you can focus on growing your membership community and getting users signed up.
  • Access to Expert Support — We know you have questions... Our dedicated support team works 'round the clock to quickly resolve any technical issues.
  • Trusted by 30,000+ Websites — With over 10 years of experience, we understand the unique needs of online membership communities.
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After many long days testing different platforms, it was a relief to find Brilliant Directories. Not only does the platform have the features I required, it was affordable and the support is second to none. I managed to achieve things with BD that I never imagined I could do by myself... Money which would have been spent on developers has gone into marketing my site. BD has a very strategic approach in the growth of the platform and it is clear to see customers are at the forefront of that approach.

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