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Facebook Website Chat

Don’t watch potential customers leave your website because they couldn’t find the information they needed. Instead, provide your visitors with convenient answers using live chat support.

Integrate Facebook Messenger directly into your website. Allow your visitors to interact with your business anytime with the same personalized experience they’re familiar with in Messenger.



The Facebook Website Chat add-on creates a single experience for your users. Continue the conversation in the chat box on your website, via Messenger.com or in the Messenger mobile app. There’s no need to capture chatter’s contact info to follow up, just use the same conversation in Messenger!

Facebook Website Chat

Key Benefits & Features

  • Interact with visitors directly on your website
  • Chats are sent directly from your Facebook business page
  • Visitors can login to their Facebook account to chat
  • 92% of consumers feel satisfied when they use a live chat feature
  • 44% of online consumers want questions answered by a live person
  • Increase conversion & retention rates by assisting customers live
  • Save time & money compared to traditional phone support
  • Gain an edge over your competition by offering live chat support
  • NOTEYou must have a Facebook business Page for use with this add-on
  • NOTEFacebook requires a secure HTTPS connection for use with the Messenger website integration. You can get an SSL Certificate HERE if your website does not currently have one.
Facebook Website Chat Mobile
Facebook Website Chat

Chat with your visitors on the go! Download the
Facebook Pages Manager mobile app.

Facebook Website Chat iOSFacebook Website Chat Android


Facebook Website Chat
Chat with Visitors on Your Site Through Facebook Messenger

Add to Site – $10 / month

MAXIMIZE THE VALUE OF THIS ADD-ON
Book a 1-hour strategy session to review your website with an expert. Learn More

View Documentation

brilliant-directories-reviews4

Brilliant Directories is rooting for us

I went into my venture alone, but was pleasantly surprised at the community and the Brilliant Directories support team. The staff is super responsive and it truly feels like they are rooting for us. On top of this, there are great discussions and support within the Facebook group, where I manage to learn something new from other membership website owners every day. It's an amazing and continuously evolving product and I'm happy to be a part of it!

Erwin C. — Texas, USA Read More Reviews

Questions Before Getting Started?

We're always happy to chat about your goals and explain what comes with your Brilliant Directories website. Contact us or call to speak with a friendly team member now: +1-800-771-9332

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  • Learn how to setup membership plans, connect your payment gateway and generate revenue
  • Tour the features that will help you manage your community and maximize productivity
  • Experience how members will view, edit and self-manage their personal accounts
  • Customize your demo site to match your brand
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