|What happens after I choose a plan and sign up?You will immediately receive a Welcome Packet which includes a blueprint to easily set up your directory. Also, an expert Directory Coach will contact you to offer assistance and support in case you need any help setting up your directory website. Directory Coaches are friendly and always happy to help!
||Can I host Brilliant Directories myself? Nope, we’re a hosted, software-as-a-service platform. We do this so that we can constantly push out updates and new features plus we’re for those who don’t want techie headaches. And don’t worry, your data is 100% secure with us and you can export all your data at any time if you’d like a backup of it.
|Can I upgrade or downgrade my plan? Yes, very easily in fact. We’ll just update your existing license and depending on your choice, new features will be available or will no longer be available. If you’ve done any customizations with us, we’ll bring those over, too.
||How secure is Brilliant Directories? Brilliant Directories is a very secure platform. It encrypts the data of your website to prevent competitors and hackers from extracting data, spamming your members, and on top of that we have a team of top engineers constantly monitoring the platform.
|Is the directory software SEO-Friendly? You bet! Brilliant Directories continues to be the most SEO-Friendly directory software. You have the ability to control page titles, update meta data, and more! We’ve made it easy for you to customize your SEO.
||Do I need to know HTML coding to use this software? No. There is no coding required. If you know how to send emails, then you can run a successful directory with the Brilliant Directories platform. In case you do know HTML and CSS coding, there are options to customize pages as you see fit.
|Does Brilliant Directories own the data I put on my site? Of course not! Any content (including users) you put on your site remains 100% owned by you. Brilliant Directories does not have permission to use that content (or contact your users) for any reason. Brilliant Directories is just a tool for you to launch a powerful directory based website with ease.
||If I don’t like the software, can I cancel any time? We know that sometimes things don’t work out. Our plans are made simple and there are no contracts or cancellation fees. You can cancel your directory at any time without any penalty or additional charges. Just email our team and we’ll make sure your site is canceled.
|If I cancel my directory, will I lose all of my data? As with most software-as-a-service platforms, when you cancel your account all your private data will be inaccessible, but don’t worry, before canceling you have the opportunity to download all your data so you can take it with you.
||If I have any questions, how do I get help? Support is just a click away! Our support agents are standing by, waiting to help you whenever you need answers to any of your questions. You can get support from our community forum, learning center, or email support.