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Brilliant Directories Terms of Use

By using the BrilliantDirectories.com web site (“Service”), or any services of Brilliant Directories, Inc (“Brilliant Directories”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”). IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY, ITS AFFILIATES AND ALL USERS WHO ACCESS OUR SERVICES THROUGH YOUR ACCOUNT TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS “YOU” OR “YOUR” SHALL REFER TO SUCH ENTITY, ITS AFFILIATES AND USERS ASSOCIATED WITH IT. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE SERVICE.

Brilliant Directories reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at: http://www.brilliantdirectories.com/online-directory-terms-of-use

Violation of any of the terms below may result in the termination of your Account. You agree to use the Service at your own risk.

A. Account Terms

  1. You must be 13 years or older to use this Service
  2. You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
  3. Your login may only be used by one person – a single login shared by multiple people is not permitted. You may create separate logins for as many people as your plan allows.
  4. You are responsible for maintaining the security of your account and password. Brilliant Directories cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  5. You are responsible for managing payment transactions on your own website. Brilliant Directories cannot and will not be liable for any loss or damage from your failure to manage your own payment transactions. Any disputes with users of your website are not the responsibility of Brilliant Directories and are solely the responsibility of you, the user of the Service.
  6. If you cancel the Service or cancel your website, it is your responsibility to cancel all member subscriptions. Brilliant Directories will not be held liable for ongoing payment transactions that occur after you cancel usage of the Service. It is your responsibility to ensure that when you cancel usage of the Service, that all your member’s payment transactions are canceled and that no future billings occur.
  7. The payment processing system may only be used for your membership subscriptions, lead purchases, or the purchase of other services that are fulfilled through the Brilliant Directories platform. The purchase of other 3rd party services that are not fulfilled through the Brilliant Directories platform (marketing services, subscriptions to other services or websites, advertising agreements, etc) cannot be charged through the payment processing system of your Brilliant Directories website. This is done to protect members, users, and website owners from credit card fraud and other potential financial damage.
  8. You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have login access to your account).
  9. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright or trademark laws).
  10. The Brilliant Directories software is sold as a Software as a Service (SaaS). All Brilliant Directories SaaS licensees are provided with Brilliant Directories premium hosting to host their Brilliant Directories website. This hosting account may only be used to host files, databases, and content, as it is initially installed in the hosting account by Brilliant Directories and in compliance with this Terms of Service document. No third party applications, files, databases, or content (such as a WordPress, Joomla, phpBB, or any other application) may be installed, saved, or hosted in a Brilliant Directories hosting account at any time. If an agent of Brilliant Directories discovers an unauthorized third party application, file, database, or other content installed, it is subject to immediate removal without prior notice to the licensee, may result in the immediate termination of the license, and removal of the entire website and all related files from the Brilliant Directories servers. If you have questions about whether or not an item may be installed, uploaded or saved to your Brilliant Directories hosting account, please contact support@brilliantdirectories.com first.
  11. Users of the Service are allowed up to 10 gigabytes of free bandwidth usage per month. Any users of the Service who surpass the 10 gigabytes of free bandwidth usage limit per month may be subject to additional charges, rate increases, and or surcharges.
  12. Users of the Service are allowed up to 10 gigabytes of free disk space usage. Any users of the Service who surpass the 10 gigabytes of free disk space usage limit may be subject to additional charges, rate increases, and or surcharges.
  13. Each plan of the Service includes a maximum number of members that can be hosted on the Service. Any users of the Service who surpass the allowed member limit of their Service plan may be subject to additional charges, rate increases, and or surcharges.

B. Payment, Refunds, Upgrading and Downgrading Terms

  1. All plans must enter a valid credit card and a valid credit card must always be on file in order to keep the Service active.
  2. All fees and charges incurred in connection with your Brilliant Directories account will be billed to the credit card designated during the registration process for the Account or subsequently designated by you to Brilliant Directories. If you want to designate a different card or there is a change in credit card validity or expiration date, or if you believe someone has accessed the Site using your username and password without your authorization, you may change your credit card details by contacting support@brilliantdirectories.com and requesting an update to your credit card on file.
  3. All plans will continue and renew automatically, unless properly cancelled (see Section C #1)
  4. If you initially sign up for a plan which includes a free or discounted trial period, and you do not cancel that account before the stated trial period expires, you will be billed for the full price of the plan starting on the day the trial period ends. If you cancel prior to the processing of your first invoice following the trial period, you will not be charged.
  5. An upgrade to any plan from an Account in a trial period will end your trial immediately. You will be billed for your first month immediately upon upgrading.
  6. The Service includes a “7 Day Money-Back Guarantee” Option. This Option may only be exercised within 7 days (168 hours) after the payment for the initial purchase of the Service has been received, or the customer has been provided with their account login credentials (whichever happens first), and only applies to products that are purchased at the full retail price listed on http://www.brilliantdirectories.com/online-directory-pricing. The “7 Day Money-Back Guarantee” does not apply when a product is purchased for a lesser amount, including when the price is reduced due to the use of coupons, promotions, or for any other reason.
  7. Not all parts, segments, or extensions of the Service are supported by the “7 Day Money-Back Guarantee”.
  8. The “7 Day Money-Back Guarantee” Option does not apply and is not limited to the following: website or software customizations, training sessions, labor, consultations, services, plugins, extensions, add-ons, themes, and other aspects of the Service not related to the purchase of a License to use the Service.
  9. To be fair to all users of the Service, all sales are final and refunds will not be issued unless a purchase is refundable under the parameters of the “7 Day Money-Back Guarantee” as described here. The Service is non-refundable outside of these parameters.
  10. The Service is billed in advance on a monthly, yearly, or otherwise defined term or period of time basis and is non-refundable.
  11. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or for periods where the license holder did not use their account without cancelling the Service. In order to treat all users of the Service equally, no exceptions will be made.
  12. Promotions, discounts, deals, and/or additional offers may not be applied after a sale or transaction has been completed.
  13. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes.
  14. For any upgrade or downgrade in plan level, your credit card that you provided will automatically be charged the new rate on your next billing cycle. An upgrade to any higher priced plan will immediately bill you for the prorated difference for the current billing cycle. If a plan downgrade causes a credit to your account, this credit will be used toward your next billing(s). This credit will not be refunded.
  15. Downgrading your Service may cause the loss of features or capacity of your Account. Brilliant Directories does not accept any liability for such loss.
  16. If a Large Transaction (defined as transactions greater than USD$999.00) is processed on your website using the provided Default Payment Gateway, additional protocols for the verification and withdrawal of those funds may apply. These may include, but are not limited to, the following: All large transactions are subject to a hold of up to 60 days in order to mitigate the risk of credit card fraud. Members of your website who submit a large transaction may be required to provide proof of identity (government-issued photo ID, a copy of the front and back of the credit card used for the transactions, a photo of them holding both documents, and/or a copy of a recent utility bill issued to the billing address of the credit card). When a site owner requests a withdrawal of funds related to a large transaction, they may be required to submit proof of identity as well (government-issued photo ID, a copy of a recent utility bill issued to the address on file with the withdrawal account, and a photo of them holding both documents).
  17. Brilliant Directories offers “The Right Plan Promise Agreement”. “The Right Plan Promise Agreement” protects users from price increases of Service plans they are already subscribed to as well as enables users to take advantage of new lower prices when they are available for the same plan they are already subscribed to. Users may also add additional accounts at the same price levels of subscriptions of the Service that they have already subscribed to.

C. Cancellation and Termination

  1. You are solely responsible for properly canceling your account. An email and/or phone request to cancel your account is required to cancel your Account and stop ongoing payments. Emails must be sent to cancel@brilliantdirectories.com. Cancellations by phone must call 1-800-771-9332.
  2. In order to prevent fraud or accidental cancellations, additional security information may be required to protect you from falsified cancellations. And until such security information can be provided to verify your identity, your account and the Service will remain active.
  3. All of your Content will be immediately deleted from the Service upon cancellation. This information can not be recovered once your account is cancelled.
  4. If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.
  5. Brilliant Directories, in its sole discretion, has the right to refuse service to current or future users of the Service, or any other Brilliant Directories service, for any reason at any time. Reasons for this may include but are not limited to: using the Service for illegal purposes or using the Service to post illegal content. In the event your account is terminated all content can be exported and provided to you. You may contact support@brilliantdirectories.com to request an export of all your data if you are unable to export it yourself or if you need assistance.

D. Modifications to the Service and Prices

  1. Brilliant Directories reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
  2. Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change. Such notice may be provided at any time by posting the changes to the Brilliant Directories site (BrilliantDirectories.com) or the Service itself.
  3. Brilliant Directories shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
  4. Transferring of ownership and liability of your account for the Service is possible. This requires an email and/or phone request in order to transfer ownership of the Service to a new party. In order to prevent fraud or accidental ownership transfers, additional security information may be required to protect you from falsified transfers. And until such security information can be provided to verify your identity, your account and the Service will not be transferred to another party. A one-time transfer fee may apply to transfer ownership and liability of the Service to a new party.
  5. Although upgrading to newer versions of the Service is free, requesting Brilliant Directories to assist with migrations such as, but not limited to, member feature posts and data, design, category structures, widgets, and functionality may incur additional fees, and may not be possible in some circumstances. Brilliant Directories does not guarantee that any of the migrations listed above will be possible when the migration will occur between websites using different software versions or design frameworks.
  6. If your website is using Brilliant Directories payment processing with the default payment gateway (Brilliant Payments), meaning you are not using your own payment gateway account, you assume all risks associated with the collection of these payments through your website.
    • If a member of your website disputes a charge to their credit card or files a chargeback claim on a payment made through your website using the default payment gateway, you cannot request a withdrawal of the funds associated with the disputed transaction until the claim is settled.
    • Brilliant Directories will respond to the chargeback claim on your behalf.
    • Brilliant Directories may not notify the website owner that a chargeback claim was filed by a member.
    • If a chargeback claim is lost and as a result the member receives a refund of the associated transaction, this amount will be deducted from your website’s Net Revenue total, and a $20 fee will also be deducted from your Net Revenue Total to compensate for the $20 fee charged by the payment gateway to mediate the dispute.
    • If a chargeback claim is won by Brilliant Directories, your Net Revenue Total will not be impacted.

E. Copyright and Content Ownership

  1. We claim no intellectual property rights over the material you provide to the Service. Your domain name, ideas and Content uploaded (including but not limited to videos, audio recordings, file attachments, and written text) remain yours. However, by setting your pages to be viewed publicly, you agree to allow others to view your Content.
  2. We claim no interest, vested interest, ownership, co-ownership, intellectual property rights, private benefit, or possession before, during, or after your use of the Service including but not limited to your domain name, ideas, financial gains, financial losses, investments, profits, content (including but not limited to videos, audio recordings, file attachments, and written text), business models, communications or recipients.
  3. In no way does using the Service define a legal partnership with Brilliant Directories including but not limited to co-ownership, ownership, partnership, or any other type of bounded legal interest including but not limited to intellectual property, financial gains, financial loses, profits, investments, content, liability, promises, damages, demands, claims, suits, or proceeding.
  4. Brilliant Directories does not pre-screen users of the Service, and allows anyone to use the Service, but Brilliant Directories has the right (but not the obligation) in its sole discretion to refuse or remove any users from using the Service.
  5. If a user or users of the Service infringe on the intellectual property rights of another user of the Service over the material that you provide to the Service including but not limited to your domain name, ideas, content (including but not limited to videos, audio recordings, file attachments, and written text), business models, communications, or recipients, you agree that Brilliant Directories assumes no liability, damages, interest, fault, and provides no warranty against this, and you waive any right to pursue any claim, demand, suit or proceeding against Brilliant Directories.
  6. Brilliant Directories is not affiliated with any users of the Service
  7. Brilliant Directories claims no relationship, association, or affiliation with users of the Service.
  8. Any information and opinions expressed by you, the user, through the Service, are solely those of the user and are not the opinions of Brilliant Directories, OUR DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS.
  9. Brilliant Directories does not pre-screen Content, but Brilliant Directories has the right (but not the obligation) in its sole discretion to refuse or remove any Content that is available via the Service.
  10. You shall defend Brilliant Directories against any claim, demand, suit or proceeding made or brought against Brilliant Directories by a third party alleging that Your Content, or Your use of the Service in violation of this Agreement, infringes or misappropriates the intellectual property rights of a third party or violates applicable law, and shall indemnify Brilliant Directories for any damages finally awarded against, and for reasonable attorney’s fees incurred by, Brilliant Directories in connection with any such claim, demand, suit or proceeding; provided, that Brilliant Directories (a) promptly gives You written notice of the claim, demand, suit or proceeding; (b) gives You sole control of the defense and settlement of the claim, demand, suit or proceeding (provided that You may not settle any claim, demand, suit or proceeding unless the settlement unconditionally releases Brilliant Directories of all liability); and (c) provides to You all reasonable assistance, at Your expense.
  11. You represent and warrant that: (i) you own the Content posted by you on or through the Service or otherwise have the right to grant the rights and licenses set forth in these Terms of Use; (ii) the posting and use of your Content on or through the Service does not violate, misappropriate or infringe on the rights of any third party, including, without limitation, privacy rights, publicity rights, copyrights, trademark and/or other intellectual property rights; (iii) you agree to pay for all royalties, fees, and any other monies owed by reason of Content you post on or through the Service; and (iv) you have the legal right and capacity to enter into these Terms of Use in your jurisdiction.
  12. You agree that Brilliant Directories is not responsible for, and does not endorse, Content posted within the Service. Brilliant Directories does not have any obligation to pre-screen, monitor, edit, or remove any Content. If your Content violates these Terms of Use, you may bear legal responsibility for that Content.
  13. Except as otherwise described in the Service’s Privacy Policy, available at http://www.brilliantdirectories.com/online-directory-script-privacy-policy, as between you and Brilliant Directories, any Content will be non-confidential and non-proprietary and we will not be liable for any use or disclosure of Content. You acknowledge and agree that your relationship with Brilliant Directories is not a confidential, fiduciary, or other type of special relationship, and that your decision to submit any Content does not place Brilliant Directories in a position that is any different from the position held by members of the general public, including with regard to your Content. None of your Content will be subject to any obligation of confidence on the part of Brilliant Directories, and Brilliant Directories will not be liable for any use or disclosure of any Content you provide.
  14. The look and feel of the Service is copyright ©2015 Brilliant Directories, LLC. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS, Javascript, or visual design elements or concepts without express written permission from Brilliant Directories.

F. General Conditions

  1. Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.
  2. Technical support is only provided to paying account holders and may be available via email, phone or live text chat.
  3. You understand that Brilliant Directories uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
  4. You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Brilliant Directories, or any other Brilliant Directories service.
  5. You may use Brilliant Directories subdomains (e.g., yourname.BrilliantDirectories.com) solely as permitted and intended by Brilliant Directories to host your membership sites and marketing pages, and for no other purpose. You may not use Brilliant Directories subdomains in violation of Brilliant Directories’ trademark or other rights or in violation of applicable law. Brilliant Directories reserves the right at all times to reclaim any Brilliant Directories subdomain without liability to you.
  6. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Brilliant Directories.
  7. We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
  8. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Brilliant Directories customer, employee, member, or officer will result in immediate Account termination.
  9. Threats against employees: Unfortunately, a few users have made threats against employees in the past. We cannot accept such behavior and regard it as a material breach of the Terms & Conditions of The Service which can lead to the immediate termination of your account for The Service and filing of a report with the relevant authorities. We aim to work with you in a professional, courteous and productive manner.
  10. You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
  11. You must not upload, post, host, or transmit unsolicited email, or “spam” messages.
  12. If you create more websites than your plan includes, and do not upgrade to a higher plan, you will be charged per website based on the current prices of the plans which will be assigned based on the feature limits you are using for each website.
  13. Brilliant Directories does not warrant that (i) the Service will meet your specific requirements, (ii) the Service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.
  14. You expressly understand and agree that Brilliant Directories shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Brilliant Directories has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the Service.
  15. The failure of Brilliant Directories to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Brilliant Directories and govern your use of the Service, superseding any prior agreements between you and Brilliant Directories (including, but not limited to, any prior versions of the Terms of Service). You agree that these Terms of Service and Your use of the Service are governed under California law.
  16. Questions about the Terms of Service should be sent to legal@BrilliantDirectories.com.

Accuracy and Availability of Information

The Site contains database information and other content compiled by Brilliant Directories. While we use commercially reasonable efforts to provide accurate information, Brilliant Directories gives no warranty as to the accuracy of the database and other content on the Site. Brilliant Directories reserves the right to withdraw or delete information or content from the Site at any time.

Limitation of Liability; Waiver

UNDER NO CIRCUMSTANCES WILL THE BRILLIANT DIRECTORIES PARTIES BE LIABLE TO YOU FOR ANY LOSS OR DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, FOR ANY DIRECT, INDIRECT, ECONOMIC, EXEMPLARY, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES) THAT ARE DIRECTLY OR INDIRECTLY RELATED TO: (A) THE SERVICE; (B) THE BRILLIANT DIRECTORIES CONTENT; (C) USER CONTENT; (D) YOUR USE OF, INABILITY TO USE, OR THE PERFORMANCE OF THE SERVICE; (E) ANY ACTION TAKEN IN CONNECTION WITH AN INVESTIGATION BY THE BRILLIANT DIRECTORIES PARTIES OR LAW ENFORCEMENT AUTHORITIES REGARDING YOUR OR ANY OTHER PARTY’S USE OF THE SERVICE; (F) ANY ACTION TAKEN IN CONNECTION WITH COPYRIGHT OR OTHER INTELLECTUAL PROPERTY OWNERS; (G) ANY ERRORS OR OMISSIONS IN THE SERVICE’S OPERATION; OR (H) ANY DAMAGE TO ANY USER’S COMPUTER, MOBILE DEVICE, OR OTHER EQUIPMENT OR TECHNOLOGY INCLUDING, WITHOUT LIMITATION, DAMAGE FROM ANY SECURITY BREACH OR FROM ANY VIRUS, BUGS, TAMPERING, FRAUD, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER LINE OR NETWORK FAILURE OR ANY OTHER TECHNICAL OR OTHER MALFUNCTION, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF FORESEEABLE OR EVEN IF THE BRILLIANT DIRECTORIES PARTIES HAVE BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR TORT (INCLUDING, WITHOUT LIMITATION, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, OR THEFT OR DESTRUCTION OF THE SERVICE). IN NO EVENT WILL THE BRILLIANT DIRECTORIES PARTIES BE LIABLE TO YOU OR ANYONE ELSE FOR LOSS, DAMAGE OR INJURY, INCLUDING, WITHOUT LIMITATION, DEATH OR PERSONAL INJURY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL THE BRILLIANT DIRECTORIES PARTIES TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OR ACTION EXCEED ONE HUNDRED UNITED STATES DOLLARS ($100.00). YOU AGREE THAT IN THE EVENT YOU INCUR ANY DAMAGES, LOSSES OR INJURIES THAT ARISE OUT OF BRILLIANT DIRECTORIES’ ACTS OR OMISSIONS, THE DAMAGES, IF ANY, CAUSED TO YOU ARE NOT IRREPARABLE OR SUFFICIENT TO ENTITLE YOU TO AN INJUNCTION PREVENTING ANY EXPLOITATION OF ANY WEB SITE, SERVICE, PROPERTY, PRODUCT OR OTHER CONTENT OWNED OR CONTROLLED BY THE BRILLIANT DIRECTORIES PARTIES, AND YOU WILL HAVE NO RIGHTS TO ENJOIN OR RESTRAIN THE DEVELOPMENT, PRODUCTION, DISTRIBUTION, ADVERTISING, EXHIBITION OR EXPLOITATION OF ANY WEB SITE, PROPERTY, PRODUCT, SERVICE, OR OTHER CONTENT OWNED OR CONTROLLED BY THE BRILLIANT DIRECTORIES PARTIES. BY ACCESSING THE SERVICE, YOU UNDERSTAND THAT YOU MAY BE WAIVING RIGHTS WITH RESPECT TO CLAIMS THAT ARE AT THIS TIME UNKNOWN OR UNSUSPECTED, AND IN ACCORDANCE WITH SUCH WAIVER, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND, AND HEREBY EXPRESSLY WAIVE, THE BENEFITS OF SECTION 1542 OF THE CIVIL CODE OF CALIFORNIA, AND ANY SIMILAR LAW OF ANY STATE OR TERRITORY, WHICH PROVIDES AS FOLLOWS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.” BRILLIANT DIRECTORIES IS NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION, OR DATA OF THIRD PARTIES, AND YOU RELEASE US, OUR DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES.

Indemnification

You (and also any third party for whom you operate an account or activity on the Service) agree to defend (at BRILLIANT DIRECTORIES’ request), indemnify and hold the BRILLIANT DIRECTORIES Parties harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable attorney’s fees and costs, arising out of or in any way connected with any of the following (including as a result of your direct activities on the Service or those conducted on your behalf): (i) your Content or your access to or use of the Service; (ii) your breach or alleged breach of these Terms of Use; (iii) your violation of any third-party right, including without limitation, any intellectual property right, publicity, confidentiality, property or privacy right; (iv) your violation of any laws, rules, regulations, codes, statutes, ordinances or orders of any governmental and quasi-governmental authorities, including, without limitation, all regulatory, administrative and legislative authorities; or (v) any misrepresentation made by you. You will cooperate as fully required by BRILLIANT DIRECTORIES in the defense of any claim. BRILLIANT DIRECTORIES reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you will not in any event settle any claim without the prior written consent of BRILLIANT DIRECTORIES.

Entire Agreement; Severability; No Waiver

This Agreement (including all documents incorporated by reference) is the entire agreement between the parties for its subject matter and supersedes all prior and contemporaneous communications between the parties. If you are using the Service on behalf of a legal entity, you represent that you are authorized to enter into an agreement on behalf of that legal entity. These Terms of Use constitute the entire agreement between you and Brilliant Directories and governs your use of the Service, superseding any prior agreements between you and Brilliant Directories. You will not assign the Terms of Use or assign any rights or delegate any obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without the prior written consent of Brilliant Directories. Any purported assignment or delegation by you without the appropriate prior written consent of Brilliant Directories will be null and void. Brilliant Directories may assign these Terms of Use or any rights hereunder without your consent. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid or otherwise unenforceable, the parties nevertheless agree that such portion will be deemed severable from these Terms of Use and will not affect the validity and enforceability of the remaining provisions, and the remaining provisions of the Terms of Use remain in full force and effect. Neither the course of conduct between the parties nor trade practice will act to modify the Terms of Use. These Terms of Use do not confer any third-party beneficiary rights.

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KICKSTART ONBOARDING PLAN

Who is this plan good for?

The KICKSTART Onboarding Package is perfect for business owners who may be on a tight budget but want their website to launch faster with the help of a Brilliant Directories coach.

What’s Included?

  • Introductory Consultation to Review Your Goals (30 minute phone meeting)
  • Basic Implementation of Your New Website Based on Goals
  • Activating your features
  • Setting up your membership levels (up to 3 levels)
  • Setting up your pricing page (up to 3 levels)
  • Importing your category structure
  • Add a main image to your homepage (image must be provided by you)
  • Uploading your logo and favicon
  • Setting up the homepage streaming widgets (please let us know which features you would like to stream on your homepage and in what order)
  • Closing Session to Review Website & Ask Questions (30 minute phone meeting)

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$350 flat-fee

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Has Everything Out of the Box

By Christopher K.

Brilliant Directories is by far the best membership site on the web. They offer a fully integrated solution that enables you to start a membership directory business in as little as 2 days. 3 years ago I paid over $10,000 for a customized membership directory site that didn’t have the features that Brilliant Directory provides out of the box. The site is very simple to configure and easy to use.

Brilliant Directories has solved a major problem for me in my business and am now making over $10,000 a month.

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It Truly is Brilliant

By Michael M.

I’ve spent the better part of a year working with various directory systems, mostly built on WordPress. These systems were buggy, slow, expensive, and prone to plugin breakage. It was a frustrating experience getting them to work.

I was skeptical of Brilliant Directories until I tried it out. Wow! With their system, I had a working directory in minutes that was fast and simply worked.

One of the great things about their system is that it’s incredibly customizable. They’ve built their system on a widget platform that allows you to not only customize any part of the site, but you can use your own PHP and javascript code to create your own functionality.

There have been a few times when I’ve needed some help with their system, and I’ve found that their support team is very quick and efficient with ticket requests. They have a nice knowledge base and community forum that answers a lot of your questions.

Brilliant Directories has enabled me to stop wasting time on difficult WordPress systems and actually get to work building my directory. I wish I had discovered this service earlier.

via Capterra.com

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Awesome Staff & Company

By Mark S.

This is a fabulous product provided by fabulous folks. I’m loving it. The support is awesome. I feel I have found a family and friends. I have been looking for this script for ten years. I have tried every script out there, gone back to old options, tried again and ended up back at square one.

Then I found Brilliant Directories and what a find. Finally, a ten year search and some-one had the nous to do the job properly and completely. The last word on directories.

via Capterra.com

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Amazingly Great Software!

By Paul N.

I’m pleasantly surprised! It’s always been a dream to be able to create web directory website. I’m really happy with the service. I’ve never had customer service call me to make sure everything is going well. Dennis was very kind, understanding, and explained everything clearly. This really made me feel happy & comfortable. I love the videos. They are so easy to follow and everyone seems knowledgeable, yet so friendly. My site has been up for months and I’m looking forward to a long term partnership. With service like this I feel like I would go to battle for Brilliant Directories.

via Capterra.com

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Great Sales Experience & More

By Jeffrey G.

I have been extremely impressed with the staff at Brilliant Directories. I waited to review the sales experience until I got my site all set and operating because I wanted to make sure they were true to their word. They were! The site got up quick, the staff was extremely responsive without being pushy, and they simply have a great product that is packaged nicely.

Thanks for the great service!

via Capterra.com

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Fantastic Customer Service

By Zach V.

I have been in the Military for 6 years now getting my company up and running. Meeting Jason and his team was the biggest blessing yet. We were able to get our company up and running with out worrying about website development, Letting us focus on what we do best “marketing” Would I recommend Brilliant Directories to anyone else? I would STRONGLY recommend Brilliant Directories to anyone that is wanting to have a business for life. Thank You again for helping out so much.

via Capterra.com

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Look No Further!

By Joseph C.

I started using Brilliant Directories 6 months ago after trying to build directories on my own. I found their product to have all the elements that I needed to have in order to launch a directory. They gave me individual support and training to learn how to personalize and customize the directory for my market. I look forward to a long and productive relationship with Brilliant Directories. If you are looking for a directory for your niche then look no further. Brilliant Directories has it all.

via Capterra.com

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Brilliant Directories Is A Definite A+

By Andy J.

Brilliant Directories is amazing. From the first moment I reached out to them through their website, the experience has been terrific. The system is the cleanest directory system available in the market today, bar none. The people at Brilliant Directories are top-notch, and are always ready to assist in every way possible. I have worked with a lot of companies, both as a business owner and international business consultant, and I can truly say that Brilliant Directories understands what a “great user experience” really means.

If you are considering going into the directory business, I would highly recommend talking to the experts at BD. Jason, Matthew, and their team truly care about their customers.

Simply put, you would be hard-pressed to find a better directory team, or directory technology, in the world today.

via Capterra.com

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Brilliant Product + Support

By Richard N.

First, I have admired this directory a little over a year ago. I consider myself mid-level experience in web design. I am very proficient with Wordpress and Drupal but Brilliant Directories is far less complicated. The day I found this directory sometime around June 2014, it was the most beautiful directory I ever saw at that time even without trying out the admin demo. If I didn’t buy this directory a year ago it was because of price was a little on the steep side. Now that I own this directory I now know why it was somewhat pricy.

The numerous video tutorials associated with this product is worth more than the cost of this directory considering that several scripts out there charge exorbitant sums with very little guidelines or customer support. No Directory theme or directory on the market today comes even close to this product.

via Capterra.com

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Super User-Friendly!

By Erica A.

I highly recommend Brilliant Directories for anyone who is interested in starting a directory website. Both their software and customer support are first class!

I’ve been interested in holistic health for a number of years. I’ve found it hard to track down reputable holistic health care providers, so last year I decided to create a web site where holistic practitioners can list their services (and eventually get rated). This would be helpful not only to me, but tons of folks worldwide who prefer a holistic approach to healthcare.

I first started trying to code the site on my own using an ‘easy’ plugin, but realized it was never was going to be what I envisioned. I then tried to hire a developer to create the website for me. I got several quotes from curiously cheap to very expensive. In general, I found them difficult to communicate with and didn’t feel that they understood what I was looking for.

Luckily, I came across Brilliant Directories in a Google search. Not only did they understand what I was trying to accomplish, but they were able to execute my vision quickly. I found their customer support to be both extremely knowledgeable and patient with my questions. They even shared strategies to help get my first hundred members listed. 5-stars!

via Capterra.com

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A Message From The Founder

Jason Haloossim, CEO & Co-Founder

The first Brilliant Directories website was our own. In 2009, we took an idea we believed in and built software for it from the ground up. The idea was to build a directory website of interior designers and build an empire around it. But there was a problem: the software we found seemed to work against our ambitions at every turn. Back then, the options for directory software were unreliable plugins or expensive custom development. It was incredibly expensive, unnecessarily complex, and frighteningly unstable to combine random plugins.

Existing directory software did not have the features we needed and were not solutions we could rely on. Furthermore, as young entrepreneurs with basically no budget, we didn’t have a lot of money to invest in expensive development, so we rejected those options and created our own. Our custom software met our needs so well that we decided to take everything we learned and shifted our business away from the interior designer directory and towards fixing the glaring hole in the directory software market. We knew that we weren’t the only ones looking for a better directory software, and there needed to be an option to support the needs of start-ups and established organizations. We set out to create the software that we wished would have existed, and we launched it in 2010 under the name Brilliant Directories.

Brilliant Directories is exactly this: the only platform you need to build your directory website. Brilliant Directories is reliable, complete, and most important, saves you time and money compared to traditional web development. It’s a mission that we take very seriously. We stand behind our product with top-rated customer service and a dedication for continually improving our software daily. With thousands of users worldwide and growing every day, we hope to help your dream come online very soon.

To your success,
Jason Haloossim

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PROFESSIONAL ONBOARDING PLAN

Who is this plan good for?

The PROFESSIONAL Onboarding Package is great for all businesses that want to quickly master the numerous tools and features available on the Brilliant Directories platform.

What’s Included?

  • Introductory Consultation to Review Your Goals (30 minute phone meeting)
  • Basic Implementation of Your New Website Based on Goals
  • Activating your features
  • Setting up your membership levels (up to 3 levels)
  • Setting up your pricing page (up to 3 levels)
  • Importing your category structure
  • Add a main image to your homepage (image must be provided by you)
  • Uploading your logo and favicon
  • Setting up the homepage streaming widgets (please let us know which features you would like to stream on your homepage and in what order)
  • Closing Session to Review Website & Ask Questions (30 minute phone meeting)
  • BONUS PHONE SESSIONS – Schedule any time after your Closing Session

  • Editing Your Website One-on-One Training (30 minute phone meeting)
  • Member Management One-on-One Training (30 minute phone meeting)
  • Banner Ad Management One-on-One Training (30 minute phone meeting)
  • $200 in Training & Setup Credits

Purchase Package Now

$950 flat-fee

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ENTERPRISE ONBOARDING PLAN

Who is this plan good for?

The ENTERPRISE Onboarding Package is perfect for existing businesses and associations looking to have a smooth and quick transition onto the Brilliant Directories platform.

What’s Included?

  • Dedicated Account Manager for Your First 30 Days
  • Direct Skype Chat Support for Your First 30 Days
  • Basic Implementation of Your New Website Based on Goals
  • Activating your features
  • Setting up your membership levels (up to 3 levels)
  • Setting up your pricing page (up to 3 levels)
  • Importing your category structure
  • Add a main image to your homepage (image must be provided by you)
  • Uploading your logo and favicon
  • Setting up the homepage streaming widgets (please let us know which features you would like to stream on your homepage and in what order)
  • Closing Session to Review Website & Ask Questions (30 minute phone meeting)
  • BONUS PHONE SESSIONS – Schedule any time after your Closing Session

  • Editing Your Website One-on-One Training (30 minute phone meeting)
  • Member Management One-on-One Training (30 minute phone meeting)
  • Banner Ad Management One-on-One Training (30 minute phone meeting)
  • $200 in Training & Setup Credits

Purchase Package Now

$2,450 flat-fee

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IN-PERSON ONBOARDING PLAN

Who is this plan good for?

With the IN-PERSON Onboarding Package, a specialist from Brilliant Directories will meet with you in-person at your location for 3 days to ensure a smooth and quick transition to our platform.

What’s Included?

  • Dedicated Account Manager for Your First 30 Days
  • Direct Skype Chat Support for Your First 30 Days
  • Basic Implementation of Your New Website Based on Goals
  • Activating your features
  • Setting up your membership levels (up to 3 levels)
  • Setting up your pricing page (up to 3 levels)
  • Importing your category structure
  • Add a main image to your homepage (image must be provided by you)
  • Uploading your logo and favicon
  • Setting up the homepage streaming widgets (please let us know which features you would like to stream on your homepage and in what order)
  • Closing Session to Review Website & Ask Questions (30 minute phone meeting)
  • BONUS PHONE SESSIONS – Schedule any time after your Closing Session

  • Editing Your Website One-on-One Training (30 minute phone meeting)
  • Member Management One-on-One Training (30 minute phone meeting)
  • Banner Ad Management One-on-One Training (30 minute phone meeting)
  • $500 in Training & Setup Credits

Purchase Package Now

$25,000 flat-fee

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DO-IT-YOURSELF ONBOARDING PLAN

Who is this plan good for?

The DO-IT-YOURSELF Onboarding Plan is perfect for individuals who want a detailed breakdown of tasks they can complete themselves, in order to get their website up and running as soon and as efficiently as possible.

What’s Included?

  • Step 1 The Basics
  • Step 2 General Website Setup
  • Step 3 Website Design and Sales Strategy
  • Step 4 Populating Your Directory

Download Plan Now

FREE no purchase necessary

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Brilliant Directories Is A Lot Of Fun!

By Patrick W. – Illinois, USA

Hi, my name is Patrick and I’m one of the developers here at 2Nerds Design Studio. We are a third-party company that works with Brilliant Directories’ current and new members. I have seen a lot of software out there on the market for directories and I have got to say Brilliant Directories is one of the best on the market.

The reason is because Brilliant Directories is very user friendly and helpful to new members that join the site. One thing that Brilliant Directories allows their members to do is to create directory websites very easily and at a very cheap price which is wonderful for people who are starting up their own business. Also Brilliant Directories has a good SEO optimization platform for customers which is very important for growing your business as well.

I would say Brilliant Directories is probably one of the best and it’s been a lot of fun. That’s what we love working on — Brilliant Directories’ members and new members that come on board. So I always suggest to members who want to start a directory website that they should use Brilliant Directories as their platform to do so.

via YouTube.com

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Amazingly Powerful Software!

By Angele B.

When the Government of Canada, Department of Canadian Heritage, and the Office of French Language Services of the Ontario Ministry of Health and Long Term Care financed our interpretation application for the ministry of health, we needed to find a platform that allowed us to easily and quickly build, customize, and manage our website and mobile app landing page.

We first tried using WordPress but customizing third-party themes and getting multiple plugins to work correctly with one another proved to be far too difficult and time consuming. We even rented multiple web developers to get WordPress to work for us but they were too costly and couldn’t build us the website we needed.

Brilliant Directories’ stock Bootstrap theme is beautiful and functional and has more features than we even need (but are happy to have!). Our in-house team was able to quickly make custom design changes while maintaining the functionality of the website. We were even able to make our customized app landing page on the BD platform (http://www.accueilfrancophone.com/med-interpret)! Customer service was also top notch. We opted for their Professional Onboarding Plan which was definitely worth the money – saved us loads of time and helped get us up to speed on the platform. Now our team can manage the website without a problem.

I couldn’t have asked for a more perfect solution. The entire team here at l’Accueil francophone is thrilled with Brilliant Directories and our investors are happy that we were able to get the website and app landing page launched quickly.

Feel free to take a look at our website: http://www.accueilfrancophone.com

via SiteJabber.com

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This Company Is Brilliant

By Doris F. – Florida, USA

Hi guys. My name is Doris Flewellen and I’m located in Pembroke Pines, Florida. I want to take the time to share with you my experiences with Brilliant Directories. First I’d like to say, yes, I highly recommend them. As a business owner and someone very new to the directory industry, I had no clue as to what it is I needed to do. I didn’t know where to start. I didn’t know where to begin. The customer service at Brilliant Directories is amazing. Ultimately, it’s the customer service and the warmth of the whole team that allowed me to make the decision as to whether or not I was going to purchase this software. And I’m glad that I did because the support, like I said, is amazing.

The company itself is brilliant. I have to tell you this story – I had so many membership levels in my directory it was ridiculous. And it was funny because I could just imagine the look on Jason’s [Brilliant Directories CEO] face when he was looking, like, “what is going on here?” And so what he did is he actually took the time to straighten that whole mess out for me at no cost to me. That was amazing.

I’ve not only bought one directory, I bought two. If you are skeptical/undecided as to whether or not this company is the company that you should purchase your directory from, take it from me, I highly recommend that you choose Brilliant Directories simply because the support from their customer service department is awesome. There’s not a time when I sent over a frustrating email and someone sent one back in frustration. It was always patience. They’re very patient with you because trust me, I have seen my fair share of angry emails out of my own personal frustrations of trying to figure out what it is I want to do, and when Jason [Brilliant Directories CEO] called me personally to say, “Hey, we don’t want you frustrated. We want to resolve the issue and we’re going to resolve it today…” I love that. I love that confidence in his voice knowing that he was not going to let me get off that phone upset like I was. And when I got off that phone I’ll tell you I was relaxed. It was a weight lifted off my shoulders and it was one less thing I had to worry about. And I thank them so much.

So again if you are undecided/not sure if Brilliant Directories is the route to take, I can tell you, you need to take it. No more hesitating. Do it today. You need to lock in on those promotions or whatever opportunity that was presented to you and jump on it because it’s definitely worth it.

Now my directory is generating money for me and I owe it all to Brilliant Directories. I owe it all to the team. Overall, to everyone who had a hand in putting this whole thing together, it’s amazing. I appreciate you guys. I love you guys! Thank you so much, guys. I highly recommend Brilliant Directories. Thank you!

via YouTube.com

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