All About Brilliant Directories Coaches And Training Sessions

At Brilliant Directories we know that the only way the directory software can continue to be successful is if our Directory Partners are able to launch and grow thriving internet businesses using the platform.

To make sure that each of our Directory Partners is put on the path to success, we have a full staff of Directory Coaches available to help guide you through the process of launching and growing your business.

 

What is a Directory Coach?

A Directory Coach is an expert on launching successful websites on the Brilliant Directories platform.  All coaches go through months of ongoing training covering the best practices of launching and maintaining a website using Brilliant Directories.  All of our coaches have hands-on experience launching their own directories using the platform and have invested hundreds of hours of consulting with directory partners from around the world that have launched successful businesses using Brilliant Directories.

With all of this combined experience, our staff of coaches have first hand knowledge of the strategies and tactics that have proven successful with other partners and how to avoid potential pitfalls along the way.

 

What is the best way to initiate contact with my directory Coach?

If you are contacting the Coach Team for the first time, please feel free to send an email to coach@brilliantdirectories.com, and you will receive a personalized reply from the Coach on staff that will be assigned to you to more effectively answer any questions specifically related to your site.

 

How long will it take a coach to respond to my emails?

Since we choose to give personalized service to each of our partners, you are assigned a specific Directory Coach who will be attending to all of your inquiries. Due to this personalized service, please allow up to 1 full business day for a response.  We always strive to respond right away whenever possible, but 1 full business day should be the longest you ever wait for a response.

Please note that coaches may work slightly different hours than a standard 9am – 5pm, Monday – Friday schedule.  We do this to spread our availability out as much as possible.  However, coaches will be responding to your inquiries during these hours as well, so please allow up to 1 full business day for a response according to the schedule that particular coach normally works.

For example, if the coach works 12pm – 8pm Eastern, Tuesday – Saturday, if you send them an email on Sunday afternoon, it may take the coach until the end of the day on Tuesday in order to respond (1 full business day according to the coach’s hours).

 

What can the Directory Coaches do for me?

Your Directory Coach can:

  • Provide you with honest feedback about your ideas for your business
  • Help you fix any glitches related to the software itself
  • Help facilitate any setup requests you would like our team to complete for you
  • Help connect you with certified 3rd party development partners that can bid on and complete customizations to your site that are outside of the standard setup of a new website on the platform. (Find more information about this here)
  • Answer any questions about your site or the directory software that are not covered in our Learning Center or Community Forum

 

Is there anything my Directory Coach cannot do for me?

There are some limitations to what Directory Coaches can do for you.  Some of these include:

  • Some questions or requests you have about the directory that are highly technical in nature may require the Directory Coach to do some research and get answers from our development team before getting back to you with a definitive answer
  • Directory Coaches are not able help launch businesses that are illegal or offensive
  • Directory Coaches cannot log in to accounts you have with other websites or services
  • Directory Coaches are unable to connect you to 3rd party developers to service your customization requests without the full scope of the request being sent via email first
  • Directory Coaches are not able to set up your website or your business for you, unless a detailed request is submitted, quoted by our team, and then approved by you. Service like this can be purchased for an additional cost that can also be offset by any Training & Setup credit included with the purchase of the license for the software.

 

Is 1-on-1 phone training by a Coach included in my Subscription Plan?

All subscription plans come with an amount of Training & Setup credit that can be used to purchase training sessions with our Coach Team or to have our team complete some of the setup of your website for you. These training sessions can be up to 30 minutes in length at a time and can cover any questions you have about the setup of your website, your business ideas, or best practices to succeed with your new website.

For more information about how how much Training & Setup credit is included with each Subscription Plan, please see our Pricing Page.

 

Can I buy additional training sessions?

Yes!  If you are interested in purchasing additional training sessions, please visit this page for more information.

 

My last training session was 25 minutes long, does the extra 5 minutes roll over to extend other training sessions?

Each training session can be up to 30 minutes in length, but if the full 30 minutes are not used in a given session, the remainder of the time does not roll over to additional sessions.  To make the most of each session, we highly recommend preparing a list of questions ahead of time to make sure you maximize each session to its fullest.

 

What is the best way to contact my Directory Coach or to schedule a training session via phone?

The best way to contact your Directory Coach will be to email them directly at their individual email address at Brilliant Directories, which they will provide to you after you reach out the coaching team for the first time at coach@brilliantdirectories.com.  If you would like to schedule a training session, please feel free to email your coach with a time that works for you so your coach can plan to give you a call.  To insure you are able to schedule a call at a time that works for you, please request the call at least one full business day before you would like to schedule it.

 

I have an emergency / need something attended to immediately and my coach is not available for a day or two, what should I do?

In cases like these, please feel free to send an email to coach@brilliantdirectories.com with “URGENT” in the subject line and the first coach that is available to respond to your inquiry will do so.  This will allow you to receive the quickest support from a member of our coaching staff, but please be aware that the coach that responds to your inquiry may not be aware of all of the specifics of your project.

 

Are there any other resources to receive support?

Yes! We highly recommend checking out the following before reaching out to your Coach, as the majority of questions have already been answered in one of the following:

Getting Started Video Guides and Learning Center – Complete guides on how to get up and running quickly with the Brilliant Directories platform

Community Forum – Find answers and ask questions of other successful users of the software and our own development team and Coach staff

 

If you have any other questions about coaching, please feel free to ask your coach or send an email to coach@brilliantdirectories.com.  We are always happy to help!

Try Our Free Demo. We Know You'll Be Amazed!

  • Learn how to setup membership plans and generate recurring revenue
  • Tour the features that will help you save time and maximize productivity
  • Experience how members will view, edit and self-manage their personal accounts
  • Customize your website to match your branding
Completely risk free. No credit card required.

KICKSTART SETUP PLAN

Who is this plan good for?

The KICKSTART Website Setup Package is perfect for business owners who may be on a tight budget but want their website to launch faster with the help of a Brilliant Directories coach.

What’s Included?

  • Introductory Consultation to Review Your Goals (30 minute phone meeting)
  • Basic Implementation of Your New Website Based on Goals
  • Activating your features
  • Setting up your membership levels (up to 3 levels)
  • Setting up your pricing page (up to 3 levels)
  • Importing your category structure
  • Add a main image to your homepage (image must be provided by you)
  • Uploading your logo and favicon
  • Setting up the homepage streaming widgets (please let us know which features you would like to stream on your homepage and in what order)
  • Closing Session to Review Website & Ask Questions (30 minute phone meeting)

Purchase Package Now

$350 flat-fee

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Give It a Whirl

By Vincent H. – California, USA

Hi my name is Vincent Hoss. I’m very happy with my Brilliant Directories website. I’ve been looking around for an easy-to-use website that Google is happy with for a number of years. I had quotes that were five times what I actually spent getting this site finished. This is my little helper here who helps me with the sites. Keeps an eye on things.

The thing is, it’s hard to find a site that’s easy to use, that’s easy to customize, and Brilliant Directories has been really easy to use. I ended up signing up for the onboarding to help me get the site together. Then I realized I wanted more custom things than they had on the onboarding so I ended up using the Marketplace. That’s worked out really good.

The site’s been up for about four weeks now and I get probably one to two calls per day but I do have 15 years experience in internet marketing and lead generation. So I must say that that the Brilliant Directories site was really the foundation that I needed to accomplish… I’ve tried so many different sites, so many different softwares that said they could do it but in reality it wasn’t easy to use, Google wasn’t happy with it, it wasn’t easy to customize, it bogged down and I stopped searching after this.

I’ve got several more sites under construction. If you’re thinking about doing a directory this seems like the perfect software to use. If you have questions or need any help you can reach me at VincentHoss.com. Again very happy with the software, the price was very reasonable, and I’ve been happy with it. And based on my experience I’m pretty sure you’ll be happy with it if you give it a whirl. Thanks.

via YouTube.com

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Has Everything Out of the Box

By Christopher K.

Brilliant Directories is by far the best membership site on the web. They offer a fully integrated solution that enables you to start a membership directory business in as little as 2 days. 3 years ago I paid over $10,000 for a customized membership directory site that didn’t have the features that Brilliant Directory provides out of the box. The site is very simple to configure and easy to use.

Brilliant Directories has solved a major problem for me in my business and am now making over $10,000 a month.

via Capterra.com

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It Truly is Brilliant

By Michael M.

I’ve spent the better part of a year working with various directory systems, mostly built on WordPress. These systems were buggy, slow, expensive, and prone to plugin breakage. It was a frustrating experience getting them to work.

I was skeptical of Brilliant Directories until I tried it out. Wow! With their system, I had a working directory in minutes that was fast and simply worked.

One of the great things about their system is that it’s incredibly customizable. They’ve built their system on a widget platform that allows you to not only customize any part of the site, but you can use your own PHP and javascript code to create your own functionality.

There have been a few times when I’ve needed some help with their system, and I’ve found that their support team is very quick and efficient with ticket requests. They have a nice knowledge base and community forum that answers a lot of your questions.

Brilliant Directories has enabled me to stop wasting time on difficult WordPress systems and actually get to work building my directory. I wish I had discovered this service earlier.

via Capterra.com

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Awesome Staff & Company

By Mark S.

This is a fabulous product provided by fabulous folks. I’m loving it. The support is awesome. I feel I have found a family and friends. I have been looking for this script for ten years. I have tried every script out there, gone back to old options, tried again and ended up back at square one.

Then I found Brilliant Directories and what a find. Finally, a ten year search and some-one had the nous to do the job properly and completely. The last word on directories.

via Capterra.com

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Amazingly Great Software!

By Paul N.

I’m pleasantly surprised! It’s always been a dream to be able to create web directory website. I’m really happy with the service. I’ve never had customer service call me to make sure everything is going well. Dennis was very kind, understanding, and explained everything clearly. This really made me feel happy & comfortable. I love the videos. They are so easy to follow and everyone seems knowledgeable, yet so friendly. My site has been up for months and I’m looking forward to a long term partnership. With service like this I feel like I would go to battle for Brilliant Directories.

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Great Sales Experience & More

By Jeffrey G.

I have been extremely impressed with the staff at Brilliant Directories. I waited to review the sales experience until I got my site all set and operating because I wanted to make sure they were true to their word. They were! The site got up quick, the staff was extremely responsive without being pushy, and they simply have a great product that is packaged nicely.

Thanks for the great service!

via Capterra.com

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Fantastic Customer Service

By Zach V.

I have been in the Military for 6 years now getting my company up and running. Meeting Jason and his team was the biggest blessing yet. We were able to get our company up and running with out worrying about website development, Letting us focus on what we do best “marketing” Would I recommend Brilliant Directories to anyone else? I would STRONGLY recommend Brilliant Directories to anyone that is wanting to have a business for life. Thank You again for helping out so much.

via Capterra.com

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Look No Further!

By Joseph C.

I started using Brilliant Directories 6 months ago after trying to build directories on my own. I found their product to have all the elements that I needed to have in order to launch a directory. They gave me individual support and training to learn how to personalize and customize the directory for my market. I look forward to a long and productive relationship with Brilliant Directories. If you are looking for a directory for your niche then look no further. Brilliant Directories has it all.

via Capterra.com

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Brilliant Directories Is A Definite A+

By Andy J.

Brilliant Directories is amazing. From the first moment I reached out to them through their website, the experience has been terrific. The system is the cleanest directory system available in the market today, bar none. The people at Brilliant Directories are top-notch, and are always ready to assist in every way possible. I have worked with a lot of companies, both as a business owner and international business consultant, and I can truly say that Brilliant Directories understands what a “great user experience” really means.

If you are considering going into the directory business, I would highly recommend talking to the experts at BD. Jason, Matthew, and their team truly care about their customers.

Simply put, you would be hard-pressed to find a better directory team, or directory technology, in the world today.

via Capterra.com

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Brilliant Product + Support

By Richard N.

First, I have admired this directory a little over a year ago. I consider myself mid-level experience in web design. I am very proficient with Wordpress and Drupal but Brilliant Directories is far less complicated. The day I found this directory sometime around June 2014, it was the most beautiful directory I ever saw at that time even without trying out the admin demo. If I didn’t buy this directory a year ago it was because of price was a little on the steep side. Now that I own this directory I now know why it was somewhat pricy.

The numerous video tutorials associated with this product is worth more than the cost of this directory considering that several scripts out there charge exorbitant sums with very little guidelines or customer support. No Directory theme or directory on the market today comes even close to this product.

via Capterra.com

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Super User-Friendly!

By Erica A.

I highly recommend Brilliant Directories for anyone who is interested in starting a directory website. Both their software and customer support are first class!

I’ve been interested in holistic health for a number of years. I’ve found it hard to track down reputable holistic health care providers, so last year I decided to create a web site where holistic practitioners can list their services (and eventually get rated). This would be helpful not only to me, but tons of folks worldwide who prefer a holistic approach to healthcare.

I first started trying to code the site on my own using an ‘easy’ plugin, but realized it was never was going to be what I envisioned. I then tried to hire a developer to create the website for me. I got several quotes from curiously cheap to very expensive. In general, I found them difficult to communicate with and didn’t feel that they understood what I was looking for.

Luckily, I came across Brilliant Directories in a Google search. Not only did they understand what I was trying to accomplish, but they were able to execute my vision quickly. I found their customer support to be both extremely knowledgeable and patient with my questions. They even shared strategies to help get my first hundred members listed. 5-stars!

via Capterra.com

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A Message From The Founder

Jason Haloossim, CEO & Co-Founder

The first Brilliant Directories website was our own. In 2009, we took an idea we believed in and built software for it from the ground up. The idea was to build a directory website of interior designers and build an empire around it. But there was a problem: the software we found seemed to work against our ambitions at every turn. Back then, the options for directory software were unreliable plugins or expensive custom development. It was incredibly expensive, unnecessarily complex, and frighteningly unstable to combine random plugins.

Existing directory software did not have the features we needed and were not solutions we could rely on. Furthermore, as young entrepreneurs with basically no budget, we didn’t have a lot of money to invest in expensive development, so we rejected those options and created our own. Our custom software met our needs so well that we decided to take everything we learned and shifted our business away from the interior designer directory and towards fixing the glaring hole in the directory software market. We knew that we weren’t the only ones looking for a better directory software, and there needed to be an option to support the needs of start-ups and established organizations. We set out to create the software that we wished would have existed, and we launched it in 2010 under the name Brilliant Directories.

Brilliant Directories is exactly this: the only platform you need to build your directory website. Brilliant Directories is reliable, complete, and most important, saves you time and money compared to traditional web development. It’s a mission that we take very seriously. We stand behind our product with top-rated customer service and a dedication for continually improving our software daily. With thousands of users worldwide and growing every day, we hope to help your dream come online very soon.

To your success,
Jason Haloossim

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PROFESSIONAL WEBSITE SETUP PLAN

Who is this plan good for?

The PROFESSIONAL Website Setup Package is great for all businesses that want to quickly master the numerous tools and features available on the Brilliant Directories platform.

What’s Included?

  • Introductory Consultation to Review Your Goals (30 minute phone meeting)
  • Basic Implementation of Your New Website Based on Goals
  • Activating your features
  • Setting up your membership levels (up to 3 levels)
  • Setting up your pricing page (up to 3 levels)
  • Importing your category structure
  • Add a main image to your homepage (image must be provided by you)
  • Uploading your logo and favicon
  • Setting up the homepage streaming widgets (please let us know which features you would like to stream on your homepage and in what order)
  • Closing Session to Review Website & Ask Questions (30 minute phone meeting)
  • BONUS PHONE SESSIONS – Schedule any time after your Closing Session

  • Editing Your Website One-on-One Training (30 minute phone meeting)
  • Member Management One-on-One Training (30 minute phone meeting)
  • Banner Ad Management One-on-One Training (30 minute phone meeting)
  • $200 in Training & Setup Credits

Purchase Package Now

$950 flat-fee

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ENTERPRISE WEBSITE SETUP PLAN

Who is this plan good for?

The ENTERPRISE Website Setup Package is perfect for existing businesses and associations looking to have a smooth and quick transition onto the Brilliant Directories platform.

What’s Included?

  • Dedicated Account Manager for Your First 30 Days
  • Direct Skype Chat Support for Your First 30 Days
  • Basic Implementation of Your New Website Based on Goals
  • Activating your features
  • Setting up your membership levels (up to 3 levels)
  • Setting up your pricing page (up to 3 levels)
  • Importing your category structure
  • Add a main image to your homepage (image must be provided by you)
  • Uploading your logo and favicon
  • Setting up the homepage streaming widgets (please let us know which features you would like to stream on your homepage and in what order)
  • Closing Session to Review Website & Ask Questions (30 minute phone meeting)
  • BONUS PHONE SESSIONS – Schedule any time after your Closing Session

  • Editing Your Website One-on-One Training (30 minute phone meeting)
  • Member Management One-on-One Training (30 minute phone meeting)
  • Banner Ad Management One-on-One Training (30 minute phone meeting)
  • $200 in Training & Setup Credits

Purchase Package Now

$2,450 flat-fee

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IN-PERSON WEBSITE SETUP PLAN

Who is this plan good for?

With the IN-PERSON Website Setup Package, a specialist from Brilliant Directories will meet with you in-person at your location for 3 days to ensure a smooth and quick transition to our platform.

What’s Included?

  • Dedicated Account Manager for Your First 30 Days
  • Direct Skype Chat Support for Your First 30 Days
  • Basic Implementation of Your New Website Based on Goals
  • Activating your features
  • Setting up your membership levels (up to 3 levels)
  • Setting up your pricing page (up to 3 levels)
  • Importing your category structure
  • Add a main image to your homepage (image must be provided by you)
  • Uploading your logo and favicon
  • Setting up the homepage streaming widgets (please let us know which features you would like to stream on your homepage and in what order)
  • Closing Session to Review Website & Ask Questions (30 minute phone meeting)
  • BONUS PHONE SESSIONS – Schedule any time after your Closing Session

  • Editing Your Website One-on-One Training (30 minute phone meeting)
  • Member Management One-on-One Training (30 minute phone meeting)
  • Banner Ad Management One-on-One Training (30 minute phone meeting)
  • $500 in Training & Setup Credits

Purchase Package Now

$25,000 flat-fee

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DO-IT-YOURSELF WEBSITE SETUP PLAN

Who is this plan good for?

The DO-IT-YOURSELF Website Setup Plan is perfect for individuals who want a detailed breakdown of tasks they can complete themselves, in order to get their website up and running as soon and as efficiently as possible.

What’s Included?

  • Step 1 The Basics
  • Step 2 General Website Setup
  • Step 3 Website Design and Sales Strategy
  • Step 4 Populating Your Directory

Download Plan Now

FREE no purchase necessary

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It’s Worked out Brilliantly

By Dr. Kevin G. – California, USA

Hello! I’m Dr. Kevin Grold. I’m the CEO of EDReferral.com and here you can see my homepage created with Brilliant Directories. It’s worked out brilliantly for me in that it’s allowed me to create many different ways for people to search for eating disorder treatment which is what we do.

So for instance on the homepage here when you open it up it automatically brings up all the icons of all the treatment centers and individuals and support groups in your local area automatically. Then we have a little video that explains all the different features of the site and if you scroll down you can visit our sponsors and you can also read about many different topics related to eating disorders.

But what I really like about the site is when you go to do a search Brilliant Directories allows me to create many different ways for people to search here that people can click on just to find treatment in their state, we can search by keyword here, we can also click on an icon map that was back on our homepage, or again click on a state in another way at the bottom. But what I really like is that there are specific ways for searching for treatment. And for instance if you clicked on let’s say “Eating Issues Treated” and then click on let’s say “Anorexia”… what it does is it automatically fills in your local area here and in Del Mar and you click search, what that does is bring up all the resources related to anorexia in my local area. And you can click on any of these highlighted treatment centers or individuals to read more about them.

What it’s doing is at the same time is creating a separate page for each one of these categories that you’ll see here. So for instance “Collaborates with” and then “College health centers” in Del Mar – that creates a separate page. That’s what I really like about Brilliant Directories. So for instance if I did a search on Google we’re going to see that I have over 40,000 pages – 40,000 different combinations that Brilliant Directories created for me so that I’ll have so many pages on Google and so many ways for people to find me.

And for instance if somebody types in “eating disorder treatment centers”, who’s going to come up first? EDReferral.com. So I’d like to say that Brilliant Directories is working out brilliantly for me and thank you for the amazing site.

via YouTube.com

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Brilliant Directories Is A Lot Of Fun!

By Patrick W. – Illinois, USA

Hi, my name is Patrick and I’m one of the developers here at 2Nerds Design Studio. We are a third-party company that works with Brilliant Directories’ current and new members. I have seen a lot of software out there on the market for directories and I have got to say Brilliant Directories is one of the best on the market.

The reason is because Brilliant Directories is very user friendly and helpful to new members that join the site. One thing that Brilliant Directories allows their members to do is to create directory websites very easily and at a very cheap price which is wonderful for people who are starting up their own business. Also Brilliant Directories has a good SEO optimization platform for customers which is very important for growing your business as well.

I would say Brilliant Directories is probably one of the best and it’s been a lot of fun. That’s what we love working on — Brilliant Directories’ members and new members that come on board. So I always suggest to members who want to start a directory website that they should use Brilliant Directories as their platform to do so.

via YouTube.com

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This Company Is Brilliant

By Doris F. – Florida, USA

Hi guys. My name is Doris Flewellen and I’m located in Pembroke Pines, Florida. I want to take the time to share with you my experiences with Brilliant Directories. First I’d like to say, yes, I highly recommend them. As a business owner and someone very new to the directory industry, I had no clue as to what it is I needed to do. I didn’t know where to start. I didn’t know where to begin. The customer service at Brilliant Directories is amazing. Ultimately, it’s the customer service and the warmth of the whole team that allowed me to make the decision as to whether or not I was going to purchase this software. And I’m glad that I did because the support, like I said, is amazing.

The company itself is brilliant. I have to tell you this story – I had so many membership levels in my directory it was ridiculous. And it was funny because I could just imagine the look on Jason’s [Brilliant Directories CEO] face when he was looking, like, “what is going on here?” And so what he did is he actually took the time to straighten that whole mess out for me at no cost to me. That was amazing.

I’ve not only bought one directory, I bought two. If you are skeptical/undecided as to whether or not this company is the company that you should purchase your directory from, take it from me, I highly recommend that you choose Brilliant Directories simply because the support from their customer service department is awesome. There’s not a time when I sent over a frustrating email and someone sent one back in frustration. It was always patience. They’re very patient with you because trust me, I have seen my fair share of angry emails out of my own personal frustrations of trying to figure out what it is I want to do, and when Jason [Brilliant Directories CEO] called me personally to say, “Hey, we don’t want you frustrated. We want to resolve the issue and we’re going to resolve it today…” I love that. I love that confidence in his voice knowing that he was not going to let me get off that phone upset like I was. And when I got off that phone I’ll tell you I was relaxed. It was a weight lifted off my shoulders and it was one less thing I had to worry about. And I thank them so much.

So again if you are undecided/not sure if Brilliant Directories is the route to take, I can tell you, you need to take it. No more hesitating. Do it today. You need to lock in on those promotions or whatever opportunity that was presented to you and jump on it because it’s definitely worth it.

Now my directory is generating money for me and I owe it all to Brilliant Directories. I owe it all to the team. Overall, to everyone who had a hand in putting this whole thing together, it’s amazing. I appreciate you guys. I love you guys! Thank you so much, guys. I highly recommend Brilliant Directories. Thank you!

via YouTube.com

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